Manufacture begins
After receiving all the relevant details about your new kitchen our project manager, Kristy Francis (whom you will have met at your check measure) starts the process of making your dream kitchen a reality.
Time frames vary but as a general rule our custom made kitchens can be installed in your home approximately 8 weeks from the onsite check measure subject to all information required having been provided.
Viewing your kitchen
Where possible your kitchen will be setup in our workshop for you to view prior to installation, time permitting. This may vary depending on when we receive painted panels/ ordered doors etc from our suppliers, and also your availability to visit our factory to view. Handles are normally selected at this time if not already chosen at the colour selection meeting.
Installation Day
Our team of qualified tradesman ( we do not use subcontractors) will arrive at your home at the pre-arranged time to begin the installation process. Depending on your job inclusions our project manager may have already organized the removal and/or disposal of your existing kitchen or contractors to complete electrical and / or plumbing work.
If the benchtop you have selected is laminated your kitchen should be all but complete and ready for use that day or as soon as your appliances are connected.
If your benchtop is to be stone or similar our project manager will have previously arranged for a check measure by the stone mason onsite. This can only be done after the kitchen cabinets are installed and is usually organized for the day after installation. If you can’t be there our project manager can attend on your behalf.
Benchtop / Splashback Installation
Stone benchtops can be installed approximately 7 – 10 working days from the onsite check measure. As one of the leading kitchen companies in Newcastle and the Hunter we enjoy extremely good relations with our suppliers. Delays are rare and avoided at all costs. We understand that being without a kitchen is difficult to say the least.
Once your benchtop is installed and depending on your job inclusions we will have our contractors return (usually the same day) to connect your new appliances, sinks, dishwashers etc. Life returns to normal and you have a brand new functioning kitchen.
If glass splashbacks are selected templates are taken once your stone benchtop is installed. Their turnaround is approximately 3 weeks from check measure. This does not however stop you using your new kitchen.
Job completion
After benchtops and splashbacks have been installed is when things like hinge adjustments or minor issues that you may have noticed are corrected. We do endeavor to do this at installation but once cabinets are full and doors are being opened and closed adjusting is sometimes needed. Please contact us if you have any issues with drawers or doors needing an adjustment.